Dear Fischer Panda partners,
Before making a return delivery to Fischer Panda we would ask you to request a so-called RMA number from our spare parts/service department (Email: firstname.lastname@example.org). This will facilitate the handling of your returns.
To obtain this number, please send an email message to the above address stating:
1.Serial number of the generator concerned
2.Description of article
3.Description of fault (reason for the return)
4.Original delivery note number (if available) of the article that you would like to return
On receipt of your information, we will send you a RMA-number by mail.
Please add this RMA number on your delivery note.
Mrs Garip Yildiz-Tuncel (Email: email@example.com) if you have any further questions.
Thanks for your attention.